Bob Sloan
Title: Owner/Master ASE Technician
Years of training on the job: 35
Personal philosophy of customer service:
To help people to keep vehicles safe and on the road where you want it. My motto is Service-Service-Service!
Why it is important to build a working relationship with your auto repair shop?
By developing a relationship with your technician and the shop it creates an environment of trust and respect for both sides. When we understand your needs and budget we can work to maintain vehicle as needed as well as maintaining your budget.
Best Maintenance tip:
The key word here is REGULAR maintenance. This allows your technician to keep your vehicle in tip top shape. It also let’s us detect and catch any problems that may be arising before it becomes a critical or emergency situation.
Something you should know about me:
Well, I have 35 years on the job at H&D. I am here daily and am dedicated to taking the best care possible of you and your vehicle.
John Swesky
Title: Manager
Years on the job: 25
Personal philosophy of customer service:
Listen and understand our customers
Why do you think it is important to build a working relationship with you Auto Repair Shop?
Comfort, service done correct and on time, knowing the vehicles history is also very important.
Best Maintenance Tip:
Have your vehicle checked out at least 2 times a year and check the fluids with every other fill up.
Something you should know about me:
Proudly served in the United States Air Force!
Thomas Damian
Title: Cashier, Auto Technician, Detail Specialist
Years on the job: 12
Best Maintenance Tip:
Have your vehicle detailed often!
Bobby Sloan
Title: Apprentice Mechanic
Years on the job: 10
Why do you think it’s important to build a working relationship with your auto repair shop?
If your vehicle is important to you it can only serve you better to know the standards of the technicians and the service representatives caring for your vehicle.
Best Maintenance Tip:
Regular fluid checks and oil changes
Deb Sloan
Title: Co-owner, Marketing/Public Relations
Years on the job: too many to admit to
Personal philosophy of customer service:
I believe that by keeping our customers well informed about their vehicle and how to keep it in peak running condition it creates a relationship of trust and respect for both sides. We offer many hands on Workshops to support this philosophy and to encourage satisfied customers.
Why do you think it’s important to build a working relationship with your auto repair shop?
The better you know us the more you will feel understood and will trust our team to take the BEST care of you and your vehicle.
Something you should know about me:
I am the mother of 4 amazing children, I am an awesome chef and I went surfing for the first time on my 50th Birthday.
